Concept FactoryVeemarktkade 85222 AE, 's-HertogenboschThe Netherlandswww.conceptfactory.euinfo@conceptfactory.eu Chamber of Commerce 51896702 Personal data we process Privacy Concept Factory takes your privacy seriously. We process personal data about you when you use our website, our services or because you provide these data to us yourself. We process the data you have provided to us with the utmost care. This privacy statement gives you a clear overview of what personal data we process, how we handle this personal data and why we collect it. Within the meaning of the General Data Protection Regulation, Concept Factory is a so-called controller in this respect. An overview of the personal data we process• From you as a website visitor• Name• E-mail• Other personal data you actively provide when contacting us• Location data• Data about your activities on our website• IP address• Internet browser and device type Special and/or sensitive personal data that we process. Minor. Our website and services do not intend to collect data about website visitors who are under 16 years of age, with the exception of written consent from parents or guardians. Concept Factory cannot verify whether a visitor is over 16 years old, therefore we advise parents to be involved in their children's online activities. This way, together we can prevent the collection of data about children without parental consent. Contact us if you suspect wrongdoing. If you believe that we have collected personal information about a minor without the aforementioned consent, please contact us at info@conceptfactory.eu. We will then delete this information immediately. Why and for how long we need dataConcept Factory processes your personal data for the following purposes:• To be able to email you as necessary to perform our services;• To be able to e-mail you additionally with information regarding the same subject for which you filled out a contact form;• To send you requested information in response to a contact form and finally;• Analyze your behavior on the website in order to improve our website and tailor it to your preferences.Retention periodsConcept Factory will not retain your personal data longer than is strictly necessary to fulfill the purposes for which your data is collected. If you would like information about our retention periods in your specific case please contact us at: info@conceptfactory.eu Processing by third parties Apart from any cookies used by us, as set out in our cookie statement, the data we process from you on this website is not processed by third parties. Mapping your website visit. Cookies Concept Factory makes use of cookies. There are different types:• Functional cookies: These are cookies with a purely technical functionality. These ensure that the website works properly; for example, your preferences can be remembered. They also allow us to optimize our website and our services via the website.• Analytical cookies from third parties: These cookies can track your browsing behavior. These cookies are placed when using analytical service providers, such as Google Analytics or Mailchimp (depending on the type of website).• Tracking cookies: These cookies are placed by a third party. By reading the cookies, the advertiser recognizes you when you visit a site in which it is also involved. If you continue browsing, personalized ads may be shown. These cookies can also track your browsing habits, allowing a very specific profile to be built by these parties. This profile can be so detailed as to constitute personal data. What if you do not like cookies Your cookie settings are set by you when you first visit our website. All non-functional cookies can be refused by category. Placement of cookies, other than functional or anonymous analytical cookies, only takes place after an active action by you as a visitor. You can change your settings at any time via our website. View, modify or delete data Your rights You have the right to:• view your personal data;• request correction of data;• request less data to be processed by us;• request deletion of your data;• have your data transferred to someone else;• file a complaint as further described in Article 8. If you have any questions or comments about Concept Factory's data processing, please send a request to info@conceptfactory.eu. Concept Factory wants to be sure that the request for inspection has been made by you. Therefore we kindly ask you to send a copy of your ID together with your request for inspection, correction or deletion. In order to protect your privacy, Concept Factory requests you to black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen's Service Number (BSN) in this copy. Concept Factory will respond to your request as soon as possible, but in any case within four weeks. Complaint Internal treatment If you have any complaints about the way (personal) data are processed, Concept Factory will gladly help you to resolve them in mutual consultation. In the first instance, please address your complaint to info@conceptfactory.eu. Personal Data Authority Under the General Data Protection Regulation, you have the right to lodge a complaint with the Personal Data Authority about our processing of your personal data. You can contact the Personal Data Authority for this purpose. More information about your right to complain can be found at: https://autoriteitpersoonsgegevens.nl/nl/zelf-doen/privacyrechten/klacht-over-gebruik-persoonsgegevens Security of communication by SSL - encryption SSL In order to protect you as a website visitor, Concept Factory uses secure encryption technologies. With SSL (Secure Socket Layer), your personal data are used encrypted on our site (therefore not visible to third parties). So you can be sure that your data will be visible only to you and our server. How do you recognize security? In all parts of our site where your data is used, such as when filling out the contact form, we use SSL encryption. You can check and recognize this yourself. When you are in an encrypted area of our site, you will see a lock symbol appear in the lower right or upper left corner of your browser. In addition, the URL changes from http:// to https:// which also indicates that the page is secure. Security and version We take it seriously Concept Factory takes the protection of your data very seriously and therefore takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is nevertheless not properly secured or there are indications of misuse, please contact us immediately at info@conceptfactory.eu. Version The current version is 20200612 Questions If you have any comments in response to this privacy statement or have general questions regarding the AVG, please contact us at info@conceptfactory.eu.